You may acquire your chosen objects with ease

• by placing an order online, or
• by purchasing them in person during the announced Rapp Shop Now Days at our gallery.

Our team of specialists will be pleased to advise you personally, by telephone, or via email.

All pieces are carefully examined by our specialists, including watchmakers, jewellery experts and collectors’ specialists. We guarantee authenticity and describe each object with clarity, care and transparency.

You are warmly invited to view your favourites in person prior to purchase and to seek our advice. Your confidence in every acquisition matters to us.

• Credit card payments up to CHF 5’000.–
• Bank transfer for all orders of CHF 5’000.– and above

Please arrange payment within 5 days. Items not paid for within this period will automatically be returned to sale.

For items up to CHF 4’999.–, we offer a voluntary return option within 4 days of delivery.

Conditions:

• unworn and unused
• complete, including all accessories and original packaging
• returns sent by registered post, at the buyer’s cost and risk

Important: This return option is offered voluntarily by us and is not based on EU return rights. Swiss law expressly applies to Shop Now.

• For items of CHF 5’000.– and above
• For all watches
• For special sales and promotions, where this is clearly communicated in advance
• For purchases made during the Rapp Shop Now Days, where announced accordingly

Pre-owned watches are generally excluded from return.

To ensure you purchase with confidence:

• Each watch is examined prior to sale by our watchmakers and specialists.
• We guarantee authenticity.
• As these are pre-owned objects, we cannot guarantee the presence of every original manufacturer component.
• In most cases, any manufacturer’s warranty will have expired.

We will be pleased to advise you personally on any watch.

Yes. We guarantee the authenticity of all brand items offered.

All objects are pre-owned. Minor signs of wear are to be expected and do not constitute a defect.

• Switzerland and Europe: complimentary
• Overseas: flat-rate shipping

Customs duties and import charges are the responsibility of the buyer.

Certainly. We recommend viewing your favourites in our gallery in advance and seeking personal advice, for complete peace of mind when purchasing.